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These Terms of Service (“Terms”) govern your use of the Bouny platform provided by KDC Sweden AB, corporate registration number 556983-5720(“Bouny”, “we”, “us”). By creating an account or using the service, you agree to these Terms.

1. The service

Bouny is a platform for creating, branding, and publishing AI agents as mobile apps and web chats. The service is provided on a software-as-a-service basis at bouny.ai and related domains.

2. Account registration

You must provide accurate information when registering and keep your credentials secure. You are responsible for all activity under your account. You must be at least 18 years old, or have authority to bind the organization you represent.

3. Acceptable Use Policy

When using Bouny, you agree not to:

• Violate any applicable law or regulation
• Generate, host or distribute content that is illegal, infringing, defamatory, harassing, hateful, sexually explicit involving minors, or designed to deceive or defraud
• Use Bouny to build agents that impersonate real persons without their consent, or that are designed to manipulate, mislead, or harm end users
• Attempt to bypass safety guardrails, jailbreak the underlying AI models, or extract their system prompts or weights
• Send spam, phishing, or unsolicited bulk messages through the platform
• Reverse engineer, decompile, or attempt to access the source code, except where permitted by mandatory law
• Probe, scan, or test the vulnerability of the service, or breach its security or authentication measures
• Use the service to compete with Bouny by building a substantially similar product
• Resell, sublicense, or use the service for the benefit of a third party except as part of your own product offering

4. Subscriptions and billing

• Paid plans are billed in advance, monthly or annually, via Stripe
• Usage-based charges (LLM credits, builder credits) are billed in arrears or deducted from prepaid balances
• All prices exclude VAT unless stated otherwise
• Subscriptions renew automatically unless cancelled before the renewal date
• Fees are non-refundable, except where required by mandatory consumer law

5. Customer content and intellectual property

You retain all rights to the content you upload to or generate on Bouny (agents, prompts, documents, branding). You grant Bouny a limited, non-exclusive license to host, process, and display that content solely to provide the service.

We do not use your content to train our own or third-party models, except aggregated, anonymized usage statistics.

6. Bouny intellectual property

Bouny and all underlying software, designs, and trademarks are the property of KDC Sweden AB or its licensors. We grant you a limited, non-transferable right to use the service during your subscription.

7. Suspension and termination

We may suspend or terminate your account immediately and without prior notice if we reasonably believe that:

• You have breached these Terms or the Acceptable Use Policy
• Your use poses a security, legal, or reputational risk to Bouny, our users, or third parties
• You have failed to pay fees due
• You have engaged in fraudulent, abusive, or unlawful activity
• Required by law, court order, or regulatory authority

Where reasonable and lawful, we will notify you of suspension and give you an opportunity to remediate. We may also terminate your account without cause with 30 days’ written notice.

On termination, your access ends and we may delete your data after a reasonable period (see our Privacy Policy). No refunds are due for terminations under this section caused by your breach.

8. Enforcement and content review

Where we have a reasonable, specific suspicion that you have breached the Acceptable Use Policy in Section 3 or any other part of these Terms, authorized Bouny personnel may review your account-level content — including agent configurations, system prompts, and conversation logs — to the extent necessary to investigate. Our legal basis is the legitimate interest in security and abuse prevention (GDPR art. 6(1)(f)).

Such reviews are:

• Targeted — only triggered by a specific signal, report, or detected policy breach, never as a broad screen
• Proportionate — limited to the data needed to assess the suspicion
• Logged — we record who performed the review, when, and the reason
• Confidential — restricted to a small set of authorized staff bound by confidentiality

Findings are used only for enforcement (suspension, termination, referral to authorities where required) and to improve our automated safety systems. This process supplements, and does not replace, the automated safety filters built into the service.

9. Third-party services

Bouny relies on third-party providers (AWS, Stripe, AI model providers). Their availability and behavior are outside our control. Outages or changes by these providers do not give rise to refunds beyond what is stated in our SLA, if any.

10. Disclaimer

The service is provided “as is” and “as available”. We make no warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. AI-generated outputs may be inaccurate or unsuitable; you are responsible for reviewing them before relying on them.

11. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising from or relating to the service is limited to the fees you paid to Bouny in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill.

12. Indemnification

You agree to indemnify and hold Bouny harmless from any third-party claims arising from your content, your use of the service, or your breach of these Terms.

13. Changes to the service or Terms

We may modify the service or these Terms at any time. Material changes to the Terms will be communicated by email or in-product notice at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

14. Governing law and disputes

These Terms are governed by the laws of Sweden, excluding its conflict-of-laws rules. Disputes shall be resolved exclusively by the courts of Sweden, with Stockholm District Court as the court of first instance — subject to mandatory consumer law that may grant a consumer the right to bring proceedings in their country of residence.

15. Contact

KDC Sweden AB
Org. nr 556983-5720
Email: support@bouny.ai